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Using FiveStats

Terms of Service

These terms describe how FiveStats should be used across the website, mobile app, video storage, payments, and AI analysis.

Account Responsibility

You are responsible for using your account honestly, keeping your login secure, and only uploading match content you are allowed to share.

  • Do not upload illegal, abusive, or unrelated content.
  • Do not attempt to bypass credits, permissions, or security checks.
  • Do not interfere with the platform, API, AI worker, or hosting systems.

Credits And Analysis

Credits unlock analysis and player statistics according to the product flow shown in the app. AI outputs are performance estimates generated from available match footage.

  • Poor video quality can affect analysis accuracy.
  • Processing time can vary depending on video size and GPU availability.
  • If a paid analysis fails, contact support with the account and match details.

Videos And Rights

You should only upload match videos that you are allowed to use and share through FiveStats. You are responsible for making sure participants and venues permit recording.

  • Do not upload unrelated, illegal, abusive, or private content without permission.
  • Uploaded videos may be processed, stored, transcoded, or cleaned up as part of the service.
  • Poor quality or incompatible files may limit playback or analysis accuracy.

Availability

FiveStats aims to keep the service available, but maintenance, hosting limits, third-party outages, or external payment and AI provider issues may occasionally affect access.

  • Processing speed can vary depending on GPU and storage availability.
  • Notifications depend on device settings, app permissions, and push delivery providers.
  • Support can investigate paid analysis failures when sufficient account and match details are provided.